Returns & Exchanges

At Nails Plus, we want you to be completely satisfied with your professional nail supplies, which is why we offer a 30-day window for returns on most unopened and unused products. Please note that for hygiene reasons, certain items like opened gels, polishes, and used tools cannot be returned once the seal is broken.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to submit a return request with your order number and the reason for the return.

• 2.
  Package Your Items

  Carefully pack the unused items in their original packaging, ensuring all protective seals are intact to prevent damage during transit.

• 3.
  Ship to Nails Plus

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.