Frequently Asked Questions

Everything you need to know about your Nails Plus experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.

Are your gel polishes compatible with all LED/UV lamps?

Yes, our professional-grade gel polishes are formulated to cure under most standard LED and UV nail lamps, though we recommend a minimum of 36W for the best results.

What is your return policy for opened products?

Due to hygiene and safety regulations, we cannot accept returns on opened or used nail products. However, if a product arrives damaged, please contact us within 48 hours for a replacement.

Do you offer wholesale pricing for professional salons?

Absolutely! Licensed professionals and salon owners can apply for a pro account via our 'Wholesale' page to access bulk discounts and exclusive sets.

Are Nails Plus products cruelty-free and vegan?

We take pride in our ethics; all Nails Plus lacquers, gels, and treatments are 100% cruelty-free and do not contain any animal-derived ingredients.

How can I track my package after it ships?

Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.